Contact Us | Jianli.run

Last updated: June 13, 2026

We are here to help you. If you have any questions, bug reports, feature requests, or business inquiries, feel free to reach out using the details below.

Support Channels

1. Email Support

For account issues, billing questions, or general support:

• Email: support@jianli.run
• Expected response time: Within 24-48 hours (Monday to Friday).

2. Business & Partnerships

For corporate subscriptions, school accounts, API access, or partnership opportunities:

• Email: partners@jianli.run

Frequently Asked Questions

Before sending an email, you might find a quick answer to your question in our FAQ section or our Documentation.

Technical Bug Reports

If you encounter an issue in our editor, please include the following information in your email to help us solve it faster:

• Your account email address.
• A brief description of the bug.
• A screenshot or a copy of any error message shown.
• Your browser and operating system details.